![]() ![]() You need to make sure that the Drain mode preventing users from creating new RDP connections is disabled. Then you may try to log on and a problem should not occur again. Replace the SESSIONNAME with “ rdp-tcp#5”. In this case, we will assume “system” is having the issue, then the session name is “rdp-tcp#5”. Press Win + R to invoke the Run dialog box. Type in “ cmd” and press OK. Type in “ query process” in the command prompt. Copy the session name of the problem user. To end the other three processes, simply repeat the procedures above. The procedures for terminating the other three processes are identical to those for terminating csrss.exe. Generally, csrss.exe, winlogon.exe, dwm.exe, and LogonUI.exe should all be terminated. In addition to csrss.exe, any processes operating within the stale session ID must be terminated. Go to the Details tab and find the PID and the process we mentioned in the last step. Press Ctrl + Shift + Esc to open the Task Manager. Then there will display the list of running process in the session ID you noted earlier. Type in “ query process /id 2” in the command prompt. Take note of the user’s session ID, in this case it is Session 2. In this case, we will assume “system” is having the issue. Open a command prompt and type in “ query session”. Then the command prompt returns a SESSIONNAME and ID for the affected user. ![]() Press Win + R, then type in “ cmd” and press OK to open up the Command Prompt window. Reset stuck client Remote Desktop session ![]() See the detailed steps listed in the following. Here in this post, we’ll introduce three solutions to help you troubleshoot this problem. How to fix the error “Remote Desktop Services is currently busy” This happens due to a number of reasons, including an error in the operation of the Remote Desktop Services, a bug in the csrss.exe process, etc. If you ever see this error when you’re trying to log on to a Remote Desktop Server, it means that you are unable to connect to RDS Servers running Windows Server using the built-in RDP client. When I try to use Windows Remote Desktop, I received this: The task you are trying to do can’t be completed because Remote Desktop Services is currently busy.” I recently upgraded to Windows 10, and it runs smoothly. ![]()
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